Frequently Asked Questions
Modes of Payment
No pre-payment is required. Once delivery is fulfilled, invoice will be submitted by us through AGD Vendors@Gov.
If your institution has a credit account with us, no immediate payment is required. Invoice will be submitted to your institution's Finance office.
Orders will only be delivered upon receipt of a copy of bank transfer transaction slip / image of Cheque Payment. Please do indicate our Invoice Number when making payment.
Shipping
Delivery of items in-stock will be within 3 - 7 working days. Do e-mail or give us a call if you need your order to be delivered urgently, we will try our best to accommodate.
For items that are on back-order or out-of-stock, please expect approximately 3 - 5 weeks delivery.
At the moment, this service is not available.
Request for Quote
1. You may e-mail or whatsapp us an image / screen grab of your shopping cart and we will send you an official quote accordingly.
2. You can e-mail or whatsapp us the items you require and we will get back to you with a quotation.